Last Updated: 24-Nov-2025

Cherubim (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, mobile applications, advertisements, or any other digital platforms.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

a. Personal Information

Provided voluntarily by you through forms, registrations, or communications:

• Full name
• Email address
• Phone number
• Address (optional or based on service requirement)
• Any information you submit when contacting us

b. Usage & Technical Data

Automatically collected when you visit our website:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on each page
• Cookies and tracking data

c. Transaction & Service Data

If you purchase or use our services/products:

• Order details
• Payment information (processed securely through third-party payment gateways)
• Service interaction history

2. How We Use Your Information

We use the collected data for:

• Providing and improving our services
• Processing orders or service requests
• Sending confirmations, updates, and support messages
• Offering customer support
• Marketing and promotional communication (only with your consent)
• Analytics and performance improvement
• Complying with legal obligations

We do not sell your personal information.

3. Legal Basis for Processing (GDPR-Compliant)

If you are in the EU/EEA, we process data under these legal bases:

• Consent
• Contractual necessity
• Legitimate interest (service improvement, fraud prevention)
• Legal compliance

4. Sharing & Disclosure of Information

We may share your information with:

• Trusted service providers (hosting, marketing tools, analytics, payment gateways)
• Business partners assisting in providing the service
• Legal authorities when required by law

All partners are bound by confidentiality and data protection agreements.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to:

• Enhance user experience
• Analyse site traffic
• Improve performance
• Remember your preferences

You may disable cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational safety measures to protect your data against:

• Unauthorized access
• Loss
• Disclosure
• Alteration

However, no online transmission can guarantee 100% security.

7. Data Retention

We retain personal information only as long as necessary for:

• Providing services
• Legal or regulatory compliance
• Resolving disputes
• Enforcing agreements

After the retention period, data is securely deleted.

8. Your Rights

Depending on your region, you may have the right to:

• Access your data
• Correct or update your information
• Request deletion (“right to be forgotten”)
• Withdraw consent
• Object to processing
• Request a copy of your data (data portability)

You can exercise these rights by contacting us.

9. Children’s Privacy

Our services are not intended for children under 13 (or relevant age per local laws).

We do not knowingly collect their data.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions or privacy concerns, contact:

Cherubim — Privacy Office

Email: support@cherubim.in

Phone: +91-7869729829

Website: www.cherubim.in